Lonsdale Street Roasters want you to enjoy their products as much as they enjoy making them. If you have questions or concerns regarding a purchased product, please contact us sales@lonsdalestreetroasters.com.
Refund Policy
If for any reason you are not completely satisfied with your purchase please don’t hesitate to reach out to us. Please email us at sales@lonsdalestreetroasters.com if you are not satisfied with your purchase so that we can resolve any problems.
Returns Policy
This refund policy does not apply to goods that have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit and therefore advise you take out shipment registration of insurance with your postal carrier. Lonsdale Street Roasters will not be responsible for parcels lost or damaged in transit if you choose not to insure.
