Refunds & Returns
Lonsdale Street Roasters want you to enjoy their products as much as they enjoy making them. If you have questions or concerns regarding a purchased product, please contact us firstname.lastname@example.org.
If for any reason you are not completely satisfied with your membership service purchase we will give you a 30 day money-back guarantee from the time you receive the goods.
If for any reason you are not completely satisfied with your product purchase in the event there is nothing incorrect with your order however you have simply decided the goods are no longer wanted. Please feel free in contacting us within seven days of the invoice date by email, telephone or facsimile to arrange the return of any unopened re-salable items. In this situation Lonsdale Street Roasters is pleased to provide a full refund for the product invoice value minus any shipping & handling costs we incur. Our customer service staff shall be pleased to guide you through this process. Please email us at email@example.com within that time if you are not satisfied with your purchase so that we can resolve any problems.